K7 - Global Lawyers & AI
These General Terms and Conditions, including the Professional and Technical Services Terms contained herein ( “ General Terms ” ) or (“ Agreement ”) , are entered into between the Service Provider , in his capacity as a Registered Attorney , and K7 Global. Lawyers & AI K7 Global Law Firm and Artificial Intelligence ( “ the Platform ” ) and the client registered on the Platform , and this Agreement applies to, incorporates and is valid for all legal and consulting services provided by the lawyer through the Platform, and the three parties (the Platform, the lawyer, and the client) acknowledge that they are original parties to this Agreement, and that they are of full legal capacity and have accepted all the general terms set forth below, and each party undertakes the duties and obligations arising therefrom, as amended, changed or supplemented from time to time by the first party (the Platform) alone .
First party
K7 – Global Lawyers & AI
( Hereafter it is referred to as " the Platform " or " the Company . " )
Second party
Registered lawyer
( Hereafter he is referred to as " the lawyer " or " the service provider . " )
Third party
Registered customer
(Referred to as " client " or " user ")
They are all referred to as (" Parties ").
Platform and/or application: K7 Global Lawyers & AI App
Lawyer: The natural person registered on the platform and licensed to practice law in accordance with applicable laws , who uses the platform’s tools to provide services to clients .
Client: Any natural or legal person He creates an account on the platform for the purpose of obtaining the legal services described in this agreement .
The service and/or services: This includes, but is not limited to , all legal consultations , work , and services provided by the lawyer to clients through the platform . This includes the service definitions provided below.
Artificial Intelligence (AI) Tools: The platform provides advanced software and language engines to assist with drafting, legal research, and data analysis, which always remain under the supervision and review of the lawyer .
Personal data: All information relating to the identity, privacy, or legal status of the client Or details of his legal issue , or documents uploaded to the platform .
Platform fees: This is the percentage due to the platform. The percentage deducted from the total service fees is deducted in return for providing the platform's digital infrastructure , encryption systems, assistive artificial intelligence solutions, as well as marketing, customer acquisition, and financial collection system management services, which are clearly defined in the financial appendix .
App store fees: These are mandatory fees and commissions deducted directly by third-party digital distribution platforms. like Apple Store Google Play , which amounts to 30% of the total service fees, includes any purchase or subscription made through the application. These are operational fees imposed by those stores, and the platform or the lawyer has no option to modify or avoid them .
Total service fees: It is the total amount that the client actually pays through the payment methods approved in the application in return for obtaining a legal consultation, drafting service, or periodic subscription, according to the price schedule determined by the platform .
Attorney's fees /charges: It is the final financial harvest of the lawyer in return for the legal services provided by the lawyer to clients through the platform , amounting to the total value of service fees after deducting store fees and platform commission, and it is the net amount transferable to his bank account after deducting any administrative expenses or financial penalties , if any . This concept is completely excluded from, and not included in, the calculation of percentages, any payments or fees paid by the user to the application itself as operating fees .
Administrative and banking fees: These are the actual costs charged by banks, money transfer networks, or electronic payment gateways. For international or local bank transfers and currency conversions, the lawyer bears the cost separately and it is deducted from his net dues .
App stores: Third parties , such as the Apple App Store and Google Play , through which the platform is downloaded and which may apply an additional fee to financial transactions .
Technical force majeure: Global server failures , service interruptions, or temporary data loss beyond the platform's control .
Titles: The titles of the clauses are provided for guidance only and do not affect the interpretation of the agreement's texts .
Priority: In the event of a conflict between a definition contained in this agreement and a definition contained in side communications, the definition contained in these general terms shall prevail.
Singular and plural: Referencing the singular includes the plural and vice versa, and it includes referring to the masculine and feminine unless the context requires otherwise .
This agreement constitutes a legally binding contract between the parties (the platform, the lawyer, and the client), and it governs the mutual rights and obligations regarding the use of the platform as a technological environment for providing legal services. Under this agreement, the lawyer undertakes to provide legal services to the client in accordance with applicable regulations and laws, including: (1) providing the necessary legal opinion, in accordance with applicable regulations and laws, orally or in writing to clients through approved communication channels within the application, whether via text chat, voice call, or video call ; (2) preparing and reviewing draft contracts, regulations, legal memoranda, and pleadings ; (3) conducting legal research to extract relevant legislation and case law for the platform's clients' requests; (4) conducting legal research to extract relevant legislation and case law for the platform's clients' requests; and (5) providing follow-up services for consultations registered through the platform, and ensuring the client is kept informed of all procedural developments (" Services ") . In return, the client undertakes to provide accurate and correct information to the platform and the lawyer, to adhere to the exclusive payment mechanism through the system, and to refrain from attempting to deal directly with the lawyer outside the platform .
The platform acts as an intermediary technology service provider, committed to providing the digital infrastructure, supporting artificial intelligence tools, and managing the financial collection system. It emphasizes that it is not a party to the professional legal dispute between the lawyer and the client and bears no responsibility for the professional outcomes of the services provided. The parties acknowledge that the services are provided under the full professional responsibility of the lawyer, and that the client, as a party to this agreement, is bound by all its provisions and bears full legal responsibility for any breach of its obligations, whether to the lawyer regarding the quality of information or to the platform regarding adherence to operational and financial standards . Under this agreement, the parties acknowledge They have reviewed and fully understood all the terms of this agreement, without reservation or coercion .
The platform operates exclusively as a neutral, intermediary technology service provider. Its sole function is to provide the digital infrastructure and artificial intelligence tools that facilitate communication and connection between clients and registered lawyers. The platform does not, under any circumstances, offer consultations or services, either directly or indirectly, nor does it interfere with professional content , and it is not a party to the legal relationship between the lawyer and the client.
The lawyer acts as an independent professional , and this agreement or the use of the platform does not create any employment relationship, dependency, contract, partnership, joint venture, or legal brokerage between the lawyer and the platform. The lawyer is not considered an employee or agent of the platform under any circumstances . The lawyer acknowledges that they have complete independence in providing their services according to their own professional standards, provided they fully comply with the terms of this agreement and applicable laws . The lawyer acknowledges that artificial intelligence tools are merely assistive and that they have a final professional obligation to review, correct, and approve any legal output generated through the platform before delivery to the client . The lawyer, as an independent contractor, is fully responsible for paying all taxes, professional fees, insurance, and any other legal obligations imposed by the laws in his jurisdiction, without any liability on the part of the platform .
Both acknowledge The lawyer and the client agree to bear full responsibility for their obligations arising from this agreement. The lawyer alone bears full professional responsibility for the services provided, the accuracy of the information, and adherence to ethical standards and applicable laws. The client, for their part, undertakes to provide accurate and truthful information and to comply with all the platform's operational terms and conditions .
The attorney unequivocally and irrevocably acknowledges the following:
The lawyer bears sole and absolute responsibility to the client and third parties for all services provided through their personal account on the platform. They are obligated to indemnify and hold the platform harmless and to defend it against any claims, lawsuits, or legal costs arising from their breach of professional obligations or violation of the terms of this agreement. The lawyer acknowledges that the client retains all rights to pursue legal action directly against the lawyer in cases of professional negligence, breach of confidentiality, or provision of misleading advice. Neither the lawyer, the client, nor any third party has the right to seek any compensation from the platform, regardless of its value or nature, as the platform is not liable and is not legally responsible for any such compensation . Under no circumstances shall we be liable for any acts , omissions, professional misconduct, conduct, claims, compensation, or losses of any kind arising from the use of the platform. Whether civil, criminal, disciplinary, administrative, or any other obligation , whether arising from the attorney , such as legal errors or misjudgment , or from the client , such as misleading information or non-payment , this includes but is not limited to:
a) The quality, accuracy, validity, or effectiveness of the legal advice and services provided by the lawyer;
b) Any professional errors, negligence, dereliction of duty, or failure on the part of the lawyer in providing services;
c) Any financial or moral damage or loss suffered by the client as a result of the services provided by the lawyer;
d) Failure to achieve the desired or expected results from the legal advice;
e) Any dispute or disagreement that arises between the lawyer and the client regarding the services provided;
(f) Any delay or failure by the lawyer to meet the specified deadlines;
g) Any violation of laws or regulations by the lawyer;
(h) Any action, deed or omission by the lawyer that results in harm or loss.
Neither the client, nor the lawyer, nor any other party has the right to bring any claims, legal actions, or compensation of any kind against the platform, regardless of the nature, extent, or source of the damage .
The lawyer and the client undertake not to harm the reputation of the platform or its brand in any public or private forum, and in the event of a dispute with the service provider or The client, the lawyer , and/or the client are obligated to clarify that the dispute is purely professional and the platform has no connection to its substance. Any deliberate misconduct gives the platform the right to immediately terminate the contract with the lawyer and/or the client and claim compensation , without any obligation to provide compensation on the part of the platform .
The lawyer expressly acknowledges that the client retains all his legal rights to seek recourse against the lawyer through all available legal means in the event of
a) The lawyer violates any of the terms of service or the agreement between him and the client;
b) Harming the client's interests or rights in any way;
c) Providing false or misleading advice or advice that causes harm to the client;
d) Failure to adhere to agreed-upon deadlines or service standards;
e) Violation of confidentiality or disclosure of the client's personal data;
(f) Any professional misconduct or negligence on the part of the lawyer .
The customer has the full right to :
Filing a formal complaint against the lawyer with the professional association or relevant authorities
A lawsuit was filed against the lawyer seeking compensation.
Fees paid will be refunded if the service is not provided or is provided in a manner that does not meet the platform's professional and quality standards.
Obtaining compensation for material and moral damages
Taking any other legal action he deems appropriate
The client and the lawyer acknowledge that neither of them is entitled to claim any compensation from the platform, regardless of its nature, as a result of any of the following :
a) The quality, accuracy, or effectiveness of the legal services provided .
b) Any professional or financial dispute that arises between the lawyer and the client .
c) Any delay or breach by the lawyer of deadlines or by the client in providing data or payments .
Both parties (the lawyer and the client) agree not to harm the reputation of the platform or its brand .
The lawyer is required to submit the following documents before activating his account on Platform :
a) A current and valid registration certificate from the Bar Association or the body regulating the legal profession in his country;
b) A copy of the academic qualification (Bachelor of Laws or equivalent) Or its equivalent from a recognized educational institution;
c) A current and valid personal identification document (personal identity card or passport) ;
d) Real and verifiable contact information (phone number, professional email and office address );
e) Postgraduate certificates (Master of Laws or PhD), if available, to document the lawyer's precise specialization on the platform .
(f) The application form signed by the lawyer confirms his commitment to all the terms of this agreement and this constitutes an explicit acknowledgment of acceptance of all terms and conditions .
Both lawyers acknowledge The client agrees that all documents and information submitted by either party through the platform are true, accurate, and issued by authorized entities (as applicable). Each party bears full legal responsibility, both civil and criminal, for the accuracy of the documents or information submitted. Should any document be proven to be forged or misleading information provided by either party, that party alone will bear all legal and criminal consequences and any resulting compensation, without any liability on the part of the platform .
The platform also reserves the absolute right to use digital verification tools, communicate with document issuers, or take any administrative measures it deems appropriate to verify the accuracy of the data provided, without any objection from the lawyer or the client. Both parties agree to this procedure as part of the platform’s security and safety requirements, considering this a prior waiver of any objection to the verification procedures carried out by the platform .
The lawyer undertakes to maintain their professional and legal status throughout their use of the platform, and undertakes to notify the platform's management in writing within 24 hours of any change affecting their eligibility. Failure to provide such notification constitutes a serious breach, granting the platform the right to immediately block the account, forfeit any outstanding payments, and suspend ongoing consultations to protect client interests without prior notice. This does not prejudice the platform's right to seek compensation from the lawyer . Eligibility-affecting circumstances include the following:
a) Suspension or removal from the Bar Association or the body regulating the profession;
b) Loss or failure to renew any professional license;
c) Issuance of any criminal penalty against him ;
d) Any legal or disciplinary action against him related to the practice of the profession;
e) Any change in contact details or registration information.
In the event of any of the above situations, the lawyer is obligated to immediately cease accepting any new requests from clients, and to fully cooperate with the platform in completing or transferring existing files in a manner that ensures that the client's interests are not harmed. The platform is considered "not responsible" for any professional consequences arising from the lawyer continuing to practice the service after losing his eligibility .
The platform reserves the right to require the lawyer or client to update their documents periodically , annually , or upon the expiry of any document. The platform also has the right to temporarily suspend the account if the lawyer or client fails to provide the updated copies of the documents required by the platform .
or client undertakes to maintain the confidentiality of all information, data, documents, files, and communications accessed or received from clients through the platform . The lawyer acknowledges that this obligation is a professional obligation under the law of the legal profession and a technical obligation under this agreement . No party may breach this obligation except with the prior and express written consent of the data owner, or by a binding court order issued by the competent authorities, with the obligation to notify the concerned parties immediately upon the issuance of such an order .
and the client are strictly prohibited Under penalty of contractual and criminal liability, any of the following shall be committed :
Disclosing any personal information or data pertaining to the other party to any external party in any way;
Copying, saving, or transferring any documents or files outside the platform is prohibited without prior and explicit written consent;
Using the other party's information or details of their cases for personal, commercial, or media purposes;
Disclosing the names of parties, their personal details, or their disputes in any public forum, media outlet, or social network;
Sharing any private information with third parties (such as assistants or employees) without prior written consent;
Using the other party's issues or cases as examples or case studies without explicit and documented permission;
Retaining copies of personal data after the end of the service is only permitted for legal necessity, and provided that they are deleted securely as soon as the purpose is no longer needed;
Sharing account login details with any other party is prohibited, as any action taken through the account is considered to be issued by its owner and is his sole responsibility .
The lawyer's commitment extends And the client It is permanently confidential and indefinitely valid, and remains in effect even after
a) Termination of the relationship between the lawyer and the client;
b) Termination of the relationship between the lawyer /client and the platform;
or client's account from the platform;
d) If a lawyer leaves or stops practicing law or is struck off the bar association, the secrets obtained through the platform remain protected under this clause .
Deleting a lawyer's or client's account from the platform, canceling a subscription, or ceasing to use the application does not relieve them of the responsibility to maintain the confidentiality of the data they accessed during their use of the platform . This obligation remains in effect and continues in the event of the client's death (to protect the privacy of their heirs or trade secrets) or the death of the lawyer (whereby the responsibility for maintaining confidentiality transfers to their partners or employees who may access their professional files) .
The offending party (client or lawyer) bears the responsibility. The party 's commitment to confidentiality assumes full and exclusive responsibility for all financial and moral damages resulting from the violation , including :
a) All financial and moral compensation resulting from the violation;
b) Compensation for the customer for damages incurred as a result of the breach ;
c) Fines and penalties imposed by the competent authorities;
d) Legal and attorney fees;
e) Any other compensation determined by the courts or competent authorities.
If a violation is proven, the platform has the right to permanently ban the lawyer or client and demand from him an agreed compensation of ( 10%) of the value of the compensation awarded for harming the reputation of the commercial platform .
The lawyer is committed to providing services with the highest degree of professionalism, care, and competence. This includes:
a) presentation Consultations Or accurate and comprehensive legal services based on sound and up-to-date legal knowledge;
b) Full commitment to professional ethics and applicable professional standards;
c ) Prohibiting the provision of any legal service in areas outside its technical or geographical jurisdiction ;
d) Avoid any conflict of interest that may affect the quality of service or professional neutrality;
e) Compliance with the laws and regulations in force in all relevant countries.
Both the lawyer and the client are committed to attending and participating in all scheduled appointments and meetings through the platform with utmost precision and at the agreed time, in accordance with the following standards :
a) Arrive precisely at the scheduled time , without delay;
b) Any delay of more than 5 minutes beyond the scheduled time shall be considered a violation of this clause;
c) In the event of being unable to attend due to force majeure , the other party and the platform must be notified in writing at least 24 hours before the appointment , and a proposal for a new appointment must be submitted as soon as possible;
e) Repeated delays or failure to appear for appointments by the lawyer without an acceptable excuse will result in escalating penalties and may lead to immediate suspension . If the delay occurs more than twice within one month, the platform is entitled to deduct 10 % . The value of the service provided is deducted as compensation for the poor client experience, with the lawyer's rating being automatically reduced .
If the lawyer fails to appear for a confirmed appointment without 24 hours' prior notice, the platform is obligated to refund the client's fees in full, and the lawyer will be subject to an administrative penalty of 25% of the value of the unprovided service, deducted from his current or future balance with the platform . If a lawyer fails to meet appointments three times on separate occasions, their account will be suspended and they will be prevented from receiving new requests for 14 days or more , while being placed under "monitoring . " The platform reserves the right to terminate the contract immediately and permanently ban the lawyer in cases of repeated and sudden absences in communication. Or in the event that the number of time violations exceeds the limit that the platform deems harmful to its commercial reputation, while reserving the right to demand compensation from the lawyer for the damages incurred by the platform.
If a client fails to attend a confirmed appointment without 24 hours' prior notice, the lawyer is entitled to a 10% fee. The value of communicating with him in exchange for the allocated time, and this percentage goes to the lawyer, and the client has no right to claim its return .
The lawyer is committed to ensuring the effective flow of information by: (a) responding to initial client inquiries within a maximum of 48 hours , (b) providing clients with regular updates on the progress of their cases without waiting for a request, and (c) responding to correspondence from the administrative and regulatory platform within 48 hour , The lawyer is prohibited from suddenly ceasing communication with the client , and this behavior is considered sufficient reason to terminate the contract immediately with the full refund of the fees to the client from the lawyer’s dues with the platform .
agrees to : a) Respond to the lawyer's inquiries and requests for the necessary documents to complete the service within 48 hours, to ensure uninterrupted workflow . b) Engage positively with the lawyer and the platform, and adhere to professional communication standards in all correspondence . c) The client acknowledges that any delay in responding to the lawyer's essential inquiries may result in a delay in service completion, in which case the lawyer is absolved of any liability arising from such delay .
Both the lawyer and the client are committed to full and strict compliance with all applicable laws, regulations, and legislation in :
a) The country where the lawyer is registered and practices the profession;
b) The country in which the client requests advice or services , and the lawyer alone bears the responsibility of ensuring that his legal outputs conform to the local regulations of that country .
c) The country where the platform is registered and the laws and regulations governing the platform in the country where it is based ;
d) International treaties and laws related to electronic transactions and data protection .
and the client are prohibited from using the platform for :
a) Providing legal advice in areas where he does not possess the license or professional competence;
b) Providing advice that conflicts with laws, professional ethics, or public order;
c) Fraud, deception, or misleading of customers;
d) Extortion, threats, or mistreatment of customers;
e) Providing illegal services or facilitating illegal activities;
(f) Money laundering, terrorist financing, or any other criminal activity ; and not providing any advice intended to facilitate the commission of a crime, circumvent the law, or violate public order and morals in any relevant country ; and/or
g) Any activity that is contrary to the law or professional ethics.
The lawyer acknowledges that they are solely responsible for ensuring they possess the necessary licenses to provide services . They are prohibited from offering legal services in areas requiring specific licenses they do not hold. Furthermore, they agree not to represent the client in proceedings requiring personal attendance or any legal capacity not granted by the platform , as the platform's role remains limited to consultation and digital services . The client also acknowledges their responsibility for the legality of their request and its compliance with applicable regulations .
Any violation of this fifth clause constitutes a serious breach of the agreement and grants the platform the absolute right to take the following actions immediately: (1) Permanently suspend or block the lawyer's or client's account; (2) Report the incident to the competent authorities; (3) Freeze any financial entitlements of the lawyer or client until the violation is resolved by the competent authorities, without the need for prior notice or warning ; and (4) Claim all necessary compensation for any damages incurred by the platform as a result of this breach by the lawyer or client.
Legal consultation and service fees are determined according to the platform's approved and automatically updated price list, at the platform's sole discretion. The parties acknowledge and agree to these fees and the specified rates, as follows:
a ) The platform is the sole and exclusive channel and intermediary for receiving and collecting all payments and fees from customers, and any financial transaction that takes place outside of it is not valid .
b ) To ensure full transparency, the lawyer agreed that the fees for legal services received from clients would be subject to the successive deduction and distribution mechanism described below. For the lawyer to be entitled to and receive any amounts or percentages, the platform must have actually and fully received the value of these payments from the client through the approved payment methods within the application. The percentages are distributed as follows :
App store fees: These are deducted first from the total service fees received . Thirty percent (30%) is the official mandatory fee for the App Store (Apple Store / Google Play) and cannot be avoided .
Platform percentage : This is the percentage due to the platform, amounting to thirty percent (30%), and it is deducted from the net amount remaining after deducting the store fees. Out of the total service fees .
Attorney's Fee : The attorney's fee of forty percent has been calculated and transferred. (40%) of the final amount remaining after deducting the store and platform fees together, provided that the condition of actual receipt of money from the customer is met as explained above .
The platform reserves the absolute right to modify the fee schedule , percentages, or discount mechanism at any time it deems appropriate in accordance with commercial policies or app store updates. The platform is committed to notifying the lawyer of any financial changes via an official in -app notification . Through the application; and the lawyer expressly acknowledges that merely sending this notification , and his continued login to the application or provision of services and response to clients after the notification date , constitutes his final, conclusive, and express legal approval of those amendments and serves as a binding and enforceable contractual addendum under this agreement without the need for his manual or electronic signature .
The lawyer agrees to accept the following conditions regarding the transfer of his financial entitlements:
a) The lawyer’s dues are transferred to the lawyer’s bank account periodically as determined by the platform, provided that the lawyer alone bears any bank fees or transfer costs resulting from depositing the amounts into his account .
b) Payments will be transferred to the lawyer's bank account registered on the platform . The lawyer is obligated to update their bank account details periodically and ensure their accuracy. In the event of a transfer failure or delay due to incorrect or outdated account information, the platform bears no responsibility whatsoever, and the transfer will be considered valid . The lawyer must notify the platform in writing of any changes to their bank account details and is required to update them on the platform fifteen (15) days before completing the bank transfer.
c) The lawyer shall bear any administrative, banking or transfer fees resulting from the transfer of funds to his account;
e) The platform is not responsible for delays in transfers in the event of technical or banking problems beyond its control;
and the client are strictly prohibited , under penalty of severe sanctions :
a) Request or receipt The lawyer is not responsible for any financial amounts from the client (or any payments made by the client to the lawyer) directly or through any other payment method not approved in the application .
b) An attempt by (the lawyer or the client) to divert communication outside the platform in order to avoid the platform's commission or to negotiate different prices .
c) Any attempt to circumvent or bypass the payment system by any means whatsoever .
Any violation of this clause shall result in :
Immediate and permanent ban from the platform
Confiscation of all outstanding financial dues
Filing a complaint against the lawyer with the relevant authorities and the professional association
The lawyer's and/or client's obligation to compensate for damages and losses
Both the lawyer and the client acknowledge that the platform is the sole financial intermediary legally authorized to manage payment processes for the services provided, and that direct financial dealings between them constitute a breach of the agreement and a legal violation that gives the platform the right to pursue legal action against both parties to recover its financial rights and compensation for damages .
The platform reserves the right to impose financial penalties on the lawyer in the following cases . These penalties will be deducted directly and with immediate effect from the lawyer's fees or their registered bank account. If sufficient fees are not available, the platform reserves the right to demand payment of the penalty directly and through legal proceedings from the lawyer .
| Operational or professional status and violation | The financial penalty due (fixed penalty clause) |
|---|---|
| Being late for the scheduled virtual call session (by more than 5 minutes) . | Fifty (50) US dollars for each case of delay . |
| Failure to respond to an authorized customer's inquiry within the specified timeframe | One hundred (100) US dollars for each case of negligence . |
| Frequent, substantive complaints have been received from customers regarding performance or behavior . | Two hundred (200) US dollars for each complaint that is substantiated . |
| Failure to comply with established service standards or neglecting customer requirements . | Five hundred (500) US dollars for each case monitored . |
| Proof of breach By committing to confidentiality or disclosing customer data and documents . | A minimum fine of one thousand (1,000) US dollars for each breach . |
| Submitting false or fake documents, certificates (Master's/PhD), licenses or information . | A minimum of two thousand (2,000) US dollars . |
| Attempting to circumvent the platform's exclusive payment and collection system . | Five thousand (5,000) US dollars minimum per attempt . |
These penalties are deducted from the lawyer's fees or their registered bank account. If sufficient fees are not available, the platform has the right to claim the penalty directly.
The lawyer acknowledges and agrees that clients have the absolute and complete right to evaluate the legal services provided to them through the tools available within the application, as well as the right to file formal complaints with management if they are dissatisfied with the level of service. Accordingly, the lawyer undertakes the following :
Accepting all customer reviews and comments in a professional manner, and strictly prohibiting objecting to negative reviews as long as they reflect the customer's actual experience .
is strictly and unequivocally prohibited from taking any retaliatory action, issuing threats (direct or indirect), or engaging in any form of harassment or extortion against any client who has filed a complaint or given them a low rating. Committing such an act constitutes a serious violation warranting immediate disqualification.
Responding to the platform management's inquiries regarding complaints filed against him professionally, cooperating fully and transparently with the platform's investigation team, and providing them with all conversations and documents necessary to resolve the complaint within a period not exceeding twenty-four (24) hours from the date of being notified of it .
In the event that the platform detects or receives repeated and substantive complaints from different clients against the lawyer, specifically in cases related to: (a) poor quality or unprofessionalism of legal service, (b) repeated delays in meeting scheduled appointments, (c) unprofessional, abusive, or unethical conduct towards clients, (d) non-compliance with applicable professional standards; the platform has the right—at its sole discretion and according to the severity of the violation—to take the following administrative measures and penalties, either progressively or directly :
Firstly : warning The lawyer can be contacted via the app or registered email .
Second : Activating the fixed financial penalties stipulated in Article Six of this agreement and deducting them from his dues .
Third: The lawyer’s account is temporarily suspended and prevented from receiving new requests for a period ranging from a minimum of seven (7) days to a maximum of thirty (30) days (placing it in the operational monitoring phase) .
Fourth : Immediate and permanent banning of the lawyer from the platform, and termination of the contract with him permanently, while reserving the right to confiscate the outstanding balances if it is found that his conduct caused serious damage to the reputation of the application or its clients .
The platform has the following absolute powers and rights to manage its digital environment and protect the interests of its users (lawyers and clients) and its commercial reputation, and to that end it may do the following with respect to either party :
a) Amend or update the terms of the agreement at any time This amendment will be effective and automatically approved upon sending an internal notification to the attorney and the client. Through the application, according to the established judicial acceptance mechanism .
b) Examination and monitoring of services provided by the lawyer And the customer, and checking its quality and compliance with the conditions ;
c) Obtaining periodic reports from the lawyer about his activities and services;
d ) Deleting, modifying, or blocking any content, responses, or communications from the lawyer or client that violate the terms of this agreement, contravene public order and morals, or violate applicable laws .
e ) Suspending, restricting, or deleting the account of the lawyer or client without prior notice in cases of serious violation, and imposing financial and regulatory penalties .
and) Accepting or rejecting the joining of any new lawyer to the platform is at the platform’s discretion and without the need to provide justifications , or terminating the subscription at any time based on its sole investment and commercial vision .
g) Imposing financial penalties in accordance with the provisions of this agreement;
h) Disclosure of the lawyer's or client's personal and professional data, and records of their financial and operational transactions to the competent judicial, union or governmental authorities when legally requested or when security necessity dictates .
The platform reserves the right to terminate or suspend a lawyer's or client's account immediately and without prior notice in the following cases.
a) Violation of any material provision of this Agreement;
b) Receiving repeated complaints from different clients or lawyers ;
c) Failure to adhere to deadlines or service standards;
d) Breach of confidentiality or disclosure of data ;
e) Attempting to circumvent the payment system or deducting funds outside the system;
(f) Providing false or misleading information in the registration application;
g) Loss of professional license or disbarment from the Bar Association;
h) Any unethical or illegal conduct;
(i) Failure to comply with applicable laws or regulations;
(y) Any criminal activity or threat to security.
The legal and financial consequences of the platform terminating the account : When an immediate termination decision is issued as a result of a violation by the lawyer or client , the platform has the right to take the following measures, collectively or individually :
Confiscation of all outstanding financial dues The lawyer on the platform shall receive initial contractual compensation, and the client shall be obligated to pay all remaining fees for completed services, and any remaining financial balances in his account shall be confiscated as compensation for breach of the terms of use, without prejudice to the platform’s right to claim any additional compensation .
Account deactivation and permanent ban of the offending party's digital identity (Banned Status ) To prevent him from re-registering, while keeping all his data and records in the platform's secure archive for the purposes of legal compliance and to address judicial and tax claims .
If the offending party is the lawyer, the platform has the right to file official complaints and documented reports against him before the professional syndicate, the judicial authorities, and the competent criminal authorities, while providing these authorities with all the necessary documents and data .
If the offending party is the client, the platform has the right to take all available civil or criminal legal actions to protect its rights and the rights of its affiliated lawyer .
Maintaining records of violations for legal purposes . The parties agree that the violation records and data stored in the platform's technical system constitute "written evidence" and an official document that can be relied upon before judicial and regulatory authorities to prove the occurrence of the violation and the reasons for terminating the contract .
The lawyer has the right to terminate the agreement by notifying the platform in writing via email at any time . However, the lawyer remains obligated to:
a) Providing full services to existing customers until the end of the notice period and The lawyer is prohibited from receiving or accepting any new requests, consultations, or clients through the application immediately after submitting the termination request .
b) Compliance with all the terms of this agreement until the effective termination date;
c) Handing over all customer data and files to the platform;
d) Not contacting customers immediately after termination Or trying to lure them back to his private office environment after terminating his account .
The client is obligated to pay all fees due for services already rendered by the lawyer up to the date of the termination request, and the termination does not exempt him from paying amounts related to any work that was carried out or started with his approval .
The Attorney and the Client expressly and unequivocally waive, irrevocably, and without reservation , that the platform (including its owners, directors, employees, and technical developers) bears no legal, civil, tortious, or contractual liability to the Attorney, the Client, or any third parties for any material or moral damages, commercial losses, lost profits, or damage to professional reputation arising from the use of, or inability to use, the application. The Attorney further acknowledges that providing services through the platform is at their sole personal and professional risk as an independent service provider . The lawyer /client expressly acknowledges that the platform is merely an " intermediate technical facility ". It provides a digital platform to facilitate connections between lawyers and clients, and is not a law firm nor does it offer legal advice on its own. Accordingly, the platform is fully and absolutely disclaimed from any professional errors, negligence, or erroneous advice provided by the lawyer to the client; the lawyer's professional and legal liability to the client is unlimited. In all cases, the parties agree that the maximum and total financial liability of the platform to the lawyer /client for any technical malfunctions or operational errors cannot exceed the financial claims limit specified below , as a final, comprehensive, and conclusive settlement .
/client agrees that the platform offers its digital services and AI-assisted tools. (As-Is) "as is" and in its current condition , without any express or implied warranties of uninterrupted operation. Accordingly, the platform is fully and absolutely released from any liability or claims for compensation relating to the following :
Temporary or permanent service interruption, technical software malfunctions, or servers going offline for maintenance or upgrade purposes .
Loss of data, documents, conversation logs, or consultations as a result of cyberattacks, viruses, hacks, or any emergency technical problems beyond the direct control of the platform .
Delay, error, or failure to transmit messages, notifications, virtual communications, or interruption of live streaming during sessions with clients .
Any financial or professional consequences or losses incurred by the lawyer as a result of those technical malfunctions or due to defects in the Internet or local and international communication networks .
Without prejudice to the preceding paragraphs, and in the event that a competent judicial or arbitration body—by virtue of a final and binding judgment—determines the platform to be liable for any damages incurred by the lawyer or the client as a result of a direct and proven operational error on its part, the parties have agreed A final agreement was reached that the maximum limit and highest financial ceiling for all combined compensations that the platform may be obligated to pay to either party is as follows:
Towards the lawyer: Under no circumstances may it exceed the net amounts actually received by the lawyer from the platform during the three (3) months immediately preceding the occurrence of the damage.
Towards the customer: The total compensation shall not exceed the value of the administrative fees or commission that the platform actually charged the customer for the service in dispute .
This amount is considered a final and comprehensive settlement, and it absolves the platform of any further claims .
In the event that the lawyer commits any breach of these terms and conditions , or is found to have violated applicable laws (including anti-corruption, anti-money laundering and cybercrime laws), or causes a serious professional error that results in a lawsuit or administrative fine being imposed against the platform or its brand by a client or government entity, the lawyer shall be absolutely obligated to :
He will intervene immediately at his own expense to defend the platform and protect its legal interests in the face of any claims or lawsuits .
He shall bear and pay all damages, fines, court costs and attorneys’ fees incurred by the platform as a result of his action or negligence .
The platform has the right—in compensation for damages—to immediately deduct and freeze all his outstanding balances and financial dues without waiting for a court ruling, while permanently banning his account and pursuing him legally to recover the platform’s rights in full .
The customer is equally responsible to the platform if his actions (such as submitting forged documents, inciting illegal acts, or defaming the platform) result in any legal action or material or moral damage to the platform, and the customer shall bear all costs, expenses, and compensation resulting therefrom .
To ensure the stability of digital operations, the parties agree that the platform shall not—under any circumstances—bear any civil, contractual, or tortious liability for damages or losses arising from the following situations, including but not limited to :
First (Force Majeure and Emergency Circumstances) : Damages arising from force majeure, sudden accidents, or circumstances completely beyond the direct control of the platform, such as wars, civil unrest, natural disasters, or sovereign and governmental decisions restricting digital activities .
Second (Incorrect and Misuse) : Damages arising from the lawyer’s or client’s incorrect, improper, or inconsistent use of the platform or its software interfaces, in accordance with the guidelines and technical manuals established by the administration .
Third (Network outages and technical malfunctions) : Damages arising from the interruption of the local or international internet network, communication network malfunctions, cyberattacks and server breaches, or any sudden and unexpected technical malfunctions in the software that temporarily or permanently paralyze the application .
Fourth (User Actions and Behaviors) : Damages arising from personal actions, parallel transactions, or direct behaviors issued by the lawyer or client, whether they are physical, civil, or criminal and electronic offenses exchanged between them outside the application's programming scope .
The platform reserves the sole and absolute right to amend, update, change, or replace any provision of this agreement (including operating conditions, financial policies, penalty schedules, and professional standards) at any time it deems appropriate in line with its business interests or technical and system updates, without needing prior approval from the lawyer or the client .
Both parties (the lawyer and the client) unequivocally agree that the means of notification of any amendment to this agreement, or to the privacy policies, fee schedules, or operating rules, shall be done exclusively by broadcasting a notification /notification through the application interface, and the new amendments shall become effective and binding on the parties with immediate effect from the date of the appearance and broadcasting of this notification on the platform . Continued use of the application is considered conclusive evidence of knowledge of and acceptance of the modifications, and no claim by either party of lack of knowledge of the modifications shall be considered as long as they were broadcast through the platform’s approved technical means . Neither the lawyer nor the client has the right to accept parts of the agreement and its amendments and reject other parts; the agreement is accepted as one whole (including the updated amendments), and any use of the platform after notification is considered a full acknowledgment of all its provisions .
Both the lawyer and the client expressly and irrevocably acknowledge and agree that their continued use of the platform, logging into their account, receiving client requests, or providing any legal services after the date of the in-app notification of the amendment constitutes their express, final, absolute, and unconditional acceptance of all new amendments . Should they disagree with any amendment, their sole recourse is to immediately cease using the application and submit a request to close their account in accordance with the rules outlined in Section 8 .
The attorney and the client acknowledge and agree that the platform offers its digital services in a cross-border, international environment, encompassing users and attorneys of multiple nationalities and jurisdictions. Accordingly, the parties expressly agree to the following :
a) The choice of Egyptian laws as the applicable law to this agreement is a definitive choice stemming from the free will of the parties and the comprehensive agreement, regardless of the digital domicile, the nationality of any of the parties , their place of residence, or the country from which the lawyer conducts his legal business .
b ) The lawyer and the client expressly, definitively and absolutely waive any right to plead the lack of jurisdiction of the Egyptian courts based on the laws of his local state, special international laws, or the rules of conflict of laws ; and acknowledges that his acceptance of this agreement grants the Cairo courts exclusive and sole jurisdiction to adjudicate any dispute .
c) The lawyer alone undertakes to ensure that his presence on the platform and his provision of legal advice do not violate the legislation, regulations of bar associations, or local work restrictions in force in the country from which he practices his activity, and he shall be criminally and civilly liable alone before the authorities of his country without the least liability or joint liability on the part of the platform .
The lawyer and the client (each in their respective capacity) hereby give final, absolute, and irrevocable consent that this agreement shall enter into force as soon as the lawyer or user clicks the "I agree" or "accept the terms" button upon completing the registration process, or creating an account and logging into the platform. This shall be considered an explicit acknowledgment by the user/lawyer:
a) He has reviewed the entire The terms and conditions must be fully and completely understood;
b) He agrees to all terms and conditions without any reservation or coercion;
c) He bears full responsibility for all his actions, conduct, and services;
d) He definitively waives any right to claim compensation from the platform;
e) He acknowledges that the platform is only a technical intermediary and is not responsible for its services;
(f) He accepts all the terms and penalties contained in the terms and conditions.
The platform is committed to:
a) Protecting lawyer and client data in accordance with the highest international security standards;
b) Not disclosing the lawyer's or client's data to third parties except pursuant to a court order or mandatory legal requirements;
c) Encrypting all sensitive data and personal information;
d) Providing secure servers that are protected from cyberattacks and breaches;
e) Perform periodic backups of the data.
The platform reserves the right to record and store records and data pertaining to the lawyer, the client, and the services provided. Digital transactions, communications, and complaints are processed through the platform for regulatory compliance purposes , appropriate retention periods for this data , and to combat information technology crimes .
To guarantee digital rights and transparency in dealings, the platform grants both (the lawyer and the client) the following rights through the account interface (control panel), while adhering to the controls outlined :
The right to access and view all his personal and professional data registered on the platform at any time .
The right to amend, update, and review his information, and to add updated certificates or practice documents to ensure its accuracy. Through the " User Dashboard" available within the platform .
The parties are fully committed to protecting the confidentiality of login data (username and password), not sharing it with third parties, and immediately notifying the platform of any breach or suspected data leak .
Accessing his complaints .
The user has the right to request the permanent closure of their account through the application, provided that all existing financial and legal obligations are fulfilled (such as payment of outstanding fees) .
Historical data relating to legal transactions and operations is not deleted from the platform's archive even after the account is closed, for the purposes of legal and tax documentation, while ensuring the protection of its privacy in accordance with the privacy policy and for the appropriate period for this purpose only .
The lawyer and the client are obligated to :
a) Do not transfer lawyer/ client data to insecure devices or unapproved software;
b) Use strong passwords and change them regularly;
c) Not sharing his login details with anyone else;
d) Reporting Immediate For the platform Regarding any data breach or leak .
The lawyer and the client are absolutely committed to complying with all applicable laws and regulations, especially anti-corruption, anti-bribery, anti-money laundering and counter-terrorism financing laws, and consumer protection laws. They acknowledge that all intellectual property rights, trademarks, patents, software, and digital interfaces of the platform are the exclusive property of the platform and may not be copied or quoted. The lawyer retains intellectual property rights to their opinions and consultations intended for the client's personal use. To ensure transparency, security, and compliance, the platform has the absolute and sole right to record and maintain complete digital records of all transactions, communications, complaints, and financial transfers exchanged through the platform . These records will serve as a final reference available for review or disclosure to the competent official and judicial authorities when necessary, without any prior notice to the lawyer, for a period appropriate to this purpose .
All official notifications and communications between the platform and the lawyer /client are conducted via the email address registered in the account or through the application's official internal notifications and messages. The lawyer /client is obligated to respond to the platform's notifications and inquiries. A notification is considered valid and enforceable , producing all its legal effects, and is deemed to have been received as soon as it is broadcast within the application or issued from the platform's servers, without the need for proof of actual receipt. Accordingly, the lawyer /client is strictly obligated to monitor their account and respond to the platform's operational inquiries and notifications within twenty-four (24) hours for urgent notifications, forty-eight (48) hours for regular notifications, and seven (7) days for administrative notifications . Failure to respond within these timeframes is considered tacit acceptance and acknowledgment of the notification's content and necessitates the application of applicable regulatory measures .
In addition to the definition of force majeure, in the event of any unforeseeable, general, and unavoidable event that is entirely beyond the direct control of the parties and legally constitutes a force majeure event—including, but not limited to, natural disasters such as earthquakes and floods, wars, terrorist attacks, civil unrest, epidemics, pandemics, serious infectious diseases, or widespread or local catastrophic failures and disruptions to electricity, internet, international communications, and server networks—the operational, financial, and time-related obligations directly affected by this event will be automatically and temporarily suspended without any civil, tortious, contractual, or punitive financial penalties incurred by the platform or the lawyer as a result of the delay or temporary inability to provide the service, provided that the affected party immediately notifies the other party within a maximum period of forty-eight (48) hours from the onset of the event. The provision of services and fulfillment of all terms of the agreement will resume immediately upon the removal of the impediment, with the lawyer expressly acknowledging that the occurrence of force majeure does not, under any circumstances, release them from their obligations. Permanent and continuous commitment to maintaining absolute professional confidentiality and protecting the security of digital customer data stored with it .
The platform is committed to operational transparency through clear disclosure of fees, commissions, their calculation methods, and privacy and security policies via the application interface and automatically updated price lists. The platform also provides regular digital records and reports that allow lawyers to view their fees and financial transfers, and enable clients to see all fees and charges paid for legal services with complete accuracy and clarity .
is under a strict and absolute professional obligation to full transparency with the client and the platform, including the obligation to immediately disclose any conflict of interest. Actual or potential actions that may affect his impartiality or professional integrity, and the obligation to state and clarify the fees and charges approved in advance through the system without concealing any material information or documents from the client, while notifying him first and foremost of any updates or developments that occur to his session or charged legal service. The lawyer’s breach of these obligations is considered a serious violation that gives the platform the right to take disciplinary measures and ban his account immediately .
The client is fully committed to transparency with the platform and the lawyer, including :
To provide accurate, complete, and non-misleading information about his legal status or the subject of the consultation, acknowledging that the accuracy of the legal service depends substantially on the truthfulness of the information he provides .
The obligation is to pay the fees and charges due only through the means approved on the platform, and to refrain from attempting to circumvent the platform's commission or dealing directly with the lawyer outside of its system .
Providing the lawyer with all the necessary documents and papers to complete the service with complete transparency, and not concealing any facts or data that may affect the course of legal work .
The client’s breach of these obligations constitutes a material breach that gives the platform the right to cancel the service or freeze his account, with him bearing full responsibility for any damages that may be incurred by the lawyer or the platform as a result .
The platform provides users within its digital environment with a dedicated and direct button for submitting complaints. Integrated within the application interface, the complaint, supported by evidence and screenshots, is automatically submitted to the specialized technical support team, which is obligated under this system to review the complaint and issue an initial response or notification of its receipt within a period not exceeding forty-eight (48) hours from the date of its submission via the application. The Quality Management Department shall examine and investigate the subject of the complaint and issue a final operational decision, informing the concerned parties of the result via internal notifications within a maximum period of fourteen (14) days from the date of submission. The lawyer acknowledges that this digital mechanism and the timeframes associated with it are the exclusive and binding channel for resolving operational and professional disputes within the platform .
It is strictly and absolutely prohibited for all parties involved in the application to use personal data or professional information exchanged for purposes other than those legitimate and intended for providing legal services. This prohibition includes preventing the public dissemination of information, its use for threats or blackmail, or its sale and exchange with third parties. Furthermore, it is strictly prohibited to make any unauthorized recordings of conversations, video calls, or digital consultations, or to take screenshots of the application interface without prior notification and explicit written consent from the other party and the platform administration. Should a lawyer or client be found to have committed any of these violations or misused data and recordings, the platform has the right to take immediate measures, including permanently banning the account , confiscating and freezing all outstanding financial dues, and obligating them to pay a final, non-judicially agreed-upon compensation of no less than five thousand (5,000) US dollars for data violations and no less than ten thousand (10,000) US dollars for recording and digital espionage violations. In addition, a formal criminal complaint will be filed against them under the Cybercrime Law, and the relevant Bar Association will be notified to take disciplinary action. (If the violation is on the part of the lawyer) , while the violating client is subject to having his account blocked and being deprived of the refund of any fees paid, with legal action being taken against him for the same civil and criminal compensations .
All users, lawyers , and/or service providers acknowledge and fully agree that the platform provides reasonable and commercial security measures and procedures to protect servers and data, but not absolute protection of one hundred percent (100%), and that the digital environment includes inherent security risks beyond the direct control of the platform. Accordingly, the lawyer and the client irrevocably, unequivocally, and comprehensively waive any right to recourse against the platform, partners, or directors for any financial claims, direct or indirect compensation, business losses, lost opportunities, or moral damages affecting reputation resulting from advanced cyber breaches, data leaks, or external hacking attacks originating from non -criminal actors . Users undertake to bear their personal responsibility for protecting their accounts, using strong passwords, monitoring their activity, and reporting any suspicions immediately, while acknowledging that criminal and civil liability rests solely with criminal and hacking groups, without any solidarity from the application, whose role is limited to notifying parties and the regulatory site, conducting an internal investigation for remediation, and cooperating with criminal investigation authorities .
The lawyer is subject continuously and directly to the approved digital evaluation and classification system within the application based on the level of his professional performance, speed of response, and documented client evaluations after the completion of each service. The platform has the sole right to take disciplinary action or temporarily ban accounts whose ratings fall below the minimum operationally acceptable level, while granting privileges and advanced digital appearance to lawyers with high ratings. Accordingly, the client is granted full operational rights to choose and change the lawyer he prefers from among the list of lawyers available on the platform, and his right to view in advance the lawyer’s professional profile, specialization, and approved fee rate before the consultation begins, and to obtain a comprehensive digital summary of the consultation and legal advice provided to him, along with a copy of all documents and files uploaded through his account on the platform .
The parties unequivocally acknowledge that the professional and legal relationship arising from the provision of consultations and services through the application is directly and entirely independently between the lawyer and the client, and that the platform is merely a technical intermediary that bears no civil, criminal, or joint liability for the actions, omissions, or breaches of obligations of either party towards the other. Accordingly, the lawyer and the client expressly agree that each of them has the full and absolute right to pursue legal action against the other party directly through all available legal and judicial means and to sue them before the competent courts at their sole and individual responsibility, without any intervention, dispute, or obligation on the part of the platform, in cases of harm to professional or personal interests, violation of confidentiality and contractual terms, the client's refusal to pay legally due fees, or any party providing false or misleading information, directing abuse, threats, extortion, or filing malicious and unfounded complaints against the other party through the application. The affected party (whether the lawyer or the client) is procedurally obligated, before initiating any legal action, to notify the breaching party in writing through the approved application channels of the location of the alleged violation and to grant them a final corrective period of seven (7) working days to remove the effect of the violation or to fulfill the obligation .
The lawyer and the client are strictly and always committed to providing and receiving all advisory services, exchanging documents, and sending updates only through the application's exclusive software infrastructure, using internally integrated communication channels of written conversations or video calls , which are fully recorded in the platform's logs as technical evidence in cases of dispute. They are strictly prohibited from resorting to any external means of communication such as personal phone, private email, social media applications such as WhatsApp and Facebook, or receiving the client in their direct office to discuss a case registered in the application. The lawyer is also obligated to completely separate the paid application services through the system, from which the platform deducts its operational commission, from his completely independent professional activity outside the application. He is prohibited from mixing services, urging others to deal with him directly outside the application, misleading them into believing he will obtain a better or cheaper service, or deliberately delaying consultations to induce him to circumvent the financial system. The platform has the full right to monitor communications programmatically to verify compliance. Any party's violation of this clause will result in a deterrent penalty agreement ranging from five hundred (500) US dollars to five thousand (5,000) US dollars, depending on the size of the violation, with his account being immediately and permanently banned.
The parties expressly agree that the US dollar It is the exclusive, primary, and denominated contractual currency for all financial amounts, fees, commissions, contractual penalties, and compensations stipulated in this entire agreement. However, actual payments, financial transfers, and fulfillment of obligations may be completed in their equivalent in local currency or any other operationally acceptable currency through the platform system, provided that the value of fulfillment is accurately calculated and determined based on the official exchange rate announced and approved by the Central Bank on the day and time of actual payment. The lawyer or client shall bear separately all bank transfer differences, intermediary bank fees, and exchange rate change losses without any liability or financial responsibility on the part of the platform .
These terms and conditions are drafted and adopted in their entirety in both Arabic and English. All parties—including the platform management, the lawyer, and the client—acknowledge that the Arabic language is the sole governing, original, and legally sovereign version, with absolute authority in interpretation, application, and enforcement before all courts and judicial bodies. In the event of any conflict, discrepancy, or difference in interpretation and legal terminology between the Arabic and English texts, the Arabic text alone shall prevail, and any conflicting interpretation derived from the English text, which is merely a guiding and explanatory translation for informational purposes only, shall be disregarded and nullified .